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Which Marketing Role Should Your Business Hire?

Recruiting the right marketing professional starts with understanding what your business actually needs them to do.

You might be considering a Marketing Executive, Marketing Manager, Head of Marketing, Marketing Director or Chief Marketing Officer. But which title reflects the responsibilities you need someone to take on, and what level of experience should you realistically expect?

I’ve developed this free Marketing Role Diagnostic to help businesses work through those questions before committing to recruitment.

The assessment considers the level of marketing leadership required, the responsibilities involved, existing resources, practical delivery expectations and available budget. It then compares your requirements against eight marketing role profiles, highlighting where different positions overlap and where the proposed appointment may need further thought.

The objective is to help you recruit the right person for the work that actually needs doing.

Hiddn Marketing diagnostic

What marketing role does your business actually need?

Start with responsibilities, not job titles. Compare marketing roles, understand where expectations overlap and establish whether the resources available can support the appointment you have in mind.

Three assessment stagesBusiness structure, responsibility and practical delivery.
Eight marketing rolesFrom Marketing Assistant to Chief Marketing Officer.
Live role comparisonAdjust requirements, explore overlaps and request a recruitment pack.

Marketing job titles are not as straightforward as they appear

One of the difficulties with marketing recruitment is that job titles are not consistently defined.

A Marketing Manager in one business might be responsible for campaign planning, managing agencies and delivering activity against an established strategy. Another Marketing Manager might be the most senior marketing professional in the organisation, responsible for developing the strategy, controlling the budget and advising the Managing Director.

The same is true of a Head of Marketing. In one organisation, the title describes somebody leading an established department with several direct reports. In another, it describes the only marketing employee, who is expected to develop the strategy and personally deliver most of the work.

Neither arrangement is necessarily wrong.

Problems arise when the responsibilities, expectations and authority associated with the title are not clearly understood by the employer or the person being recruited.

The business might advertise for a Marketing Manager when it genuinely needs experienced strategic leadership. Equally, it might advertise a Marketing Director position when the majority of the work involves campaign management, content production and coordinating suppliers.

Both situations can attract candidates who are well suited to the advertised title but not necessarily to the job they will actually be doing.

Understanding the different marketing roles

There are reasonable expectations associated with each level of marketing seniority, but these should be treated as guides rather than rigid rules.

Marketing Assistant, Marketing Executive and Senior Marketing Executive

These positions are generally focused on coordinating, executing and improving marketing activity.

A Marketing Assistant might support campaign administration, content scheduling, research and reporting. A Marketing Executive would typically have greater responsibility for delivering campaigns, managing individual channels and coordinating activity.

A Senior Marketing Executive may independently manage more complex campaigns, take responsibility for specialist areas and provide guidance to less experienced colleagues.

These roles are particularly valuable where the business already has clear marketing direction but needs additional capability to deliver it.

They should not automatically be expected to establish the organisation’s entire marketing strategy or take responsibility for departmental performance without the necessary experience, resources and authority.

Marketing Manager and Senior Marketing Manager

Marketing Managers can take substantial responsibility for developing marketing plans, managing budgets, overseeing campaigns, coordinating suppliers and improving performance.

In smaller businesses, a Marketing Manager may also be responsible for developing the overall marketing strategy.

A Senior Marketing Manager would generally be expected to bring greater experience in managing complex programmes, leading people, controlling significant investment or operating across multiple marketing disciplines.

The distinction depends partly on the complexity of the role and the independence required.

Head of Marketing

Head of Marketing is one of the most difficult positions to define consistently.

The title might describe somebody leading an entire marketing department, managing several specialists or taking full responsibility for the marketing function within a smaller business.

It does not necessarily mean the person must have employees reporting to them.

What I would look for is the level of responsibility they hold for marketing priorities, direction, resources, performance and the decisions required to make the function effective.

A Head of Marketing may also need to be highly practical, particularly where the business has limited internal marketing resources.

Marketing Director

A Marketing Director would typically carry broader responsibility for marketing strategy, commercial performance, investment decisions and the development of the marketing function.

The role often involves close involvement with the CEO or wider leadership team, including decisions about growth, market positioning, organisational capability and investment.

However, being a Marketing Director does not mean somebody cannot personally manage campaigns, improve a CRM system or contribute to technical marketing work.

The important question is whether those responsibilities are appropriate, clearly communicated and manageable alongside the wider leadership remit.

Chief Marketing Officer (CMO)

A Chief Marketing Officer is generally an executive leadership position.

Beyond responsibility for the marketing function, a CMO should contribute to wider business strategy, advise on commercial direction and participate in executive decisions that influence the organisation’s future.

Being the most senior marketer in a business does not automatically make somebody a CMO.

The position should reflect genuine executive responsibility rather than simply a more impressive job title.

Marketing Manager vs Head of Marketing: Which is right for your business?

This is one of the areas where I would avoid making a recommendation based on title alone.

Imagine a growing business recruiting its first dedicated marketing professional. It needs somebody to develop marketing plans, oversee agencies, improve lead generation, manage the budget and report directly to the Managing Director.

A capable Marketing Manager could potentially fulfil that requirement. So could a Head of Marketing.

If the business expects the individual to take complete ownership of the function, make independent decisions and carry substantial responsibility for marketing performance, Head of Marketing may be the more appropriate title.

If the role is primarily focused on planning, coordinating and delivering marketing activity within priorities established by the leadership team, Marketing Manager may be entirely suitable.

The Marketing Role Diagnostic recognises that overlap. It can identify more than one credible title rather than forcing a definitive recommendation where the responsibilities do not justify one.

Head of Marketing vs Marketing Director: Where does the responsibility change?

The difference between a Head of Marketing and a Marketing Director is often less about the number of people they manage and more about their influence over the wider business.

A Head of Marketing might lead the department, manage the budget, oversee agencies and take responsibility for agreed marketing objectives.

A Marketing Director may have similar responsibilities, but with greater involvement in broader commercial decisions, organisational priorities, major investment and the development of business strategy.

Organisational complexity also plays a part.

Leading marketing for a single brand operating in one market can require a different level of experience from leading marketing across several businesses, international markets or highly regulated activities.

However, company turnover alone should not determine seniority. A smaller company can genuinely need Marketing Director level expertise, whilst a much larger organisation may be recruiting a Marketing Manager into an established leadership structure.

Should a senior marketing professional be expected to be hands on?

Yes, where the individual has the capability and the expectations are reasonable.

I have worked in senior marketing positions where strategic leadership and practical technical delivery have both been important parts of the role.

There is nothing inherently wrong with a Marketing Director personally improving a website, managing a critical campaign, addressing a CRM problem or resolving an issue with conversion tracking.

In some businesses, that combination of strategic experience and technical capability can be extremely valuable.

But those capabilities should not be assumed simply because somebody has a senior job title.

An employer expecting a Marketing Director to personally manage PPC, SEO, social media, email marketing, website development, design, content production, CRM administration and reporting needs to consider how much work is actually involved.

The problem is not that a senior marketer might be capable of doing those things.

The problem appears when the volume of operational work leaves insufficient capacity for strategy, leadership, performance management and the wider responsibilities the business recruited them to fulfil.

That is why the diagnostic asks about specific practical marketing requirements and how regularly those activities need to be performed.

It is also why I believe a good recruitment brief should explain what the individual will personally deliver, what they will oversee and what support will be available.

What does the Marketing Role Diagnostic assess?

The assessment is designed to look beyond the advertised job title and establish the actual requirements of the appointment.

Responsibility and decision-making

Will the person deliver an established marketing plan, develop the strategy independently or influence the wider direction of the business?

What decisions can they make about budgets, agencies, people and priorities?

A business should not expect somebody to take full responsibility for marketing performance whilst withholding the authority required to make meaningful decisions.

Organisational complexity

The assessment considers business structure, markets, stakeholders and regulatory or reputational complexity.

These factors can influence the experience required, but they do not automatically determine the appropriate job title.

Practical marketing capabilities

The tool considers whether the appointment requires direct involvement in specialist activities, such as advertising, SEO, CRM, content, digital marketing or other areas of execution.

This helps distinguish between somebody who needs to manage specialist resources and somebody who must possess those capabilities personally.

Existing resources and workload

A role that is perfectly reasonable with an established team and agency support may be unrealistic for one individual working alone.

The diagnostic considers the support available and highlights potential conflicts between leadership responsibilities and operational delivery.

Salary and recruitment structure

The assessment also considers the salary budget and preferred employment arrangement.

Importantly, a limited budget does not automatically change the level of expertise the business requires.

If your business genuinely needs Marketing Director-level leadership but cannot accommodate the cost of a permanent appointment, the answer is not necessarily to recruit a less experienced person and give them the same responsibilities.

It may be more appropriate to reconsider the structure.

Sometimes the right answer is more than one role

Consider a business that needs senior strategic marketing leadership but also requires substantial practical campaign delivery.

Recruiting one experienced individual who can fulfil both requirements may be entirely reasonable if the workload is manageable.

However, there are circumstances where separating those responsibilities makes better commercial sense.

The business might benefit from a Marketing Manager or Marketing Executive supported by experienced senior leadership. It might need a specialist rather than another generalist. Alternatively, fractional or interim marketing leadership may be suitable where the business needs senior expertise without a permanent full time executive appointment.

The diagnostic considers these possibilities rather than assuming the answer must always be one permanent employee.

It may also identify situations where a proposed recruitment brief needs to be narrowed before the business approaches the market.

What will you receive from the assessment?

Once you have completed the Marketing Role Diagnostic, you can explore how your requirements compare with the different marketing positions.

The results include an interactive radar chart showing responsibility overlap, alternative role recommendations and areas where the expectations may be inconsistent.

You can also adjust the responsibilities to see how changing the brief influences the suggested roles.

For businesses preparing to recruit, there is an option to request a more detailed recruitment pack, including an assessment report and a draft recruitment brief.

The report is a useful starting point for discussions with your Managing Director, leadership team, HR department or recruitment partner.

It is not intended to replace a detailed review of the position. No automated assessment can establish the full complexity of a business or guarantee that a particular job title will attract the right candidate.

What it can do is help you ask better questions before beginning the recruitment process.

Why I developed the Marketing Role Diagnostic

I am Simon Larkin, founder of Hiddn Marketing, a Chartered Marketer and Chartered Fellow of the Chartered Institute of Marketing.

Over more than 20 years in marketing, I have worked in senior leadership positions across complex businesses, including financial services, investment, property, technology, e-commerce and hospitality.

That experience has involved leading marketing functions, managing teams and agencies, developing strategy, working with substantial budgets and making recruitment decisions.

I also understand marketing recruitment from the candidate’s perspective.

A job title can sound perfectly reasonable until you begin examining the responsibilities, authority, available resources and expectations attached to it.

I have seen how easily businesses can confuse seniority with technical capability, assume one individual can replace an entire marketing function or advertise roles without clearly establishing what success should look like.

I developed this diagnostic to provide a more useful starting point for businesses making those decisions.

It draws on professional marketing expectations and practical senior leadership experience, whilst recognising that job titles and responsibilities genuinely overlap.

The scoring is indicative rather than a scientifically validated recruitment model. Its value is in helping you explore the requirements, identify potential contradictions and understand which roles may be appropriate.

When an independent recruitment assessment may be useful

Some businesses will complete the diagnostic, identify a clear requirement and have everything they need to begin recruiting.

Others may discover that the responsibilities they have selected span several different positions, the available salary is unlikely to support the experience required or the business has not established what authority the new employee will have.

These are issues worth resolving before advertising the vacancy.

Through my Marketing Recruitment Advisory service, I help businesses define marketing appointments, assess the appropriate level of seniority, develop realistic recruitment briefs and establish meaningful candidate assessment criteria.

I can also work alongside internal HR teams and external recruiters to improve the recruitment process, including interview design, candidate evaluation and onboarding.

I am not a recruitment agency. My role is to provide the senior marketing expertise needed to make a better-informed hiring decision.

If you are still unsure whether the wider business is ready to recruit, my Marketing Recruitment Readiness Assessment looks at the conditions surrounding the appointment, including objectives, resources and organisational readiness.

Need a second opinion before recruiting?

If you’re considering a marketing appointment but remain uncertain about the job title, responsibilities, budget or experience required, I’m happy to discuss what your business actually needs.

There is no obligation to proceed, and sometimes a focused conversation is enough to clarify the decision.

Frequently asked questions

The right marketing role depends on what the business needs to achieve, the responsibilities involved, the experience required and the resources already available. A Marketing Executive may be appropriate where the main requirement is additional campaign delivery. A Marketing Manager, Head of Marketing or Marketing Director may be more suitable where greater responsibility for planning, strategy, leadership or performance is required. The free Marketing Role Diagnostic helps compare those requirements.

A Marketing Manager typically develops and manages marketing plans, campaigns, budgets and resources. A Head of Marketing may take broader responsibility for the entire marketing function, its strategy and overall performance. However, the responsibilities can overlap substantially, particularly in smaller businesses. Neither title should be chosen without understanding the actual remit.

No. A Head of Marketing can legitimately be the most senior marketing professional in a business without having direct reports. The role may involve responsibility for strategy, agencies, budgets, priorities and performance. The number of employees managed is only one consideration when assessing seniority.

A Marketing Director would generally be responsible for marketing strategy, investment, resources and performance, with substantial involvement in senior business decisions. A Chief Marketing Officer would typically operate with genuine executive responsibility, contributing to wider corporate strategy and commercial direction. The distinction depends on authority and accountability, not simply the size of the business or the job title.

Yes. Many experienced Marketing Directors have considerable practical expertise and may personally contribute to campaigns, technical systems, digital performance or other marketing activities. What matters is whether those responsibilities are clearly defined and manageable alongside their leadership role. Technical capabilities should not automatically be assumed from seniority.

A limited salary budget does not necessarily mean the business requires a less senior marketer. You may need to reconsider the responsibilities, available support or employment structure. Fractional marketing leadership, interim support, a specialist appointment or a combination of complementary roles may provide a more realistic solution.

Yes. You can complete the assessment and explore your role recommendations without paying or providing contact details. You can also request a more detailed recruitment pack, for which contact information may be required.

The assessment can produce a draft recruitment brief based on your selected responsibilities, required capabilities and business circumstances. It provides a useful starting point, but the final job description should still be reviewed to ensure the responsibilities, salary, reporting lines and expectations accurately reflect the position.

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